Claims helpines

Touring caravan insurance helplines

Customer service line: 01422 396 769
If you have a question about your insurance policy, or need to update your policy details, then please call our Customer Service Line and speak to our friendly insurance advisers.

Claims helpline (24 hour): 01422 501 083
To make an insurance claim, or check the status of an existing claim, call our claims helpline 24 hours a day.

Renewals helpline: 01422 396 755

UK accident emergency recovery (24 hour): 01422 501 087
If you require emergency assistance following an accident or breakdown within the UK.

European accident emergency recovery (24 hour): 00 44 1422 501 088
If you require emergency assistance following an accident or breakdown within Europe.

Legal helpline (24 hour): 01206 616 007
(Administered by Arc Legal Assistance Ltd)
This number is for policyholders who have opted to take out our Legal Expenses cover option. Please refer to your policy schedule.

Motorhome insurance helplines

Customer Service: 01422 396 769
If you have a question about your motorhome insurance policy, or need to update your policy details, then please call our Customer Service Line and speak to our friendly insurance advisers.

Claims (24 hr): 01422 501 084
If calling from outside the UK please call 0044 1422 501 084

Renewals: 01422 396 789

Breakdown Assistance & Accident Recovery (24 hr): 01737 815 123
If calling from outside the UK please call 00 44 1737 815 123

Windscreen (24 hr): 01422 501 092
If calling from outside the UK please call 00 44 1422 501 092

Legal Helpline (24 hour): 0344 571 2717
Administered by Auxillis Limited (formerly Albany Assistance Limited)

Static caravan insurance helplines

Customer service line: 01422 396 769
If you have a question about your static caravan insurance policy, or need to update your policy details, then please call our Customer Service Line and speak to our friendly insurance advisers.

Renewals helpline: 01422 396 808
Advisers available 8am – 8pm Weekdays & 9am - 4pm Weekends and most Bank Holidays.
Automated payment line for card payments available 24 hours.

Claims helpline (24 hour): 01422 501 085
To make an insurance claim, call our claims helpline 24 hours a day.

Legal helpline (24 hour): 01206 616 007
(Administered by Arc Legal Assistance Ltd)
This number is for policyholders who have opted to take out our Legal Expenses cover option. Please refer to your policy schedule.

Park home insurance helplines

Customer service line: 01422 396 769
If you have a question about your park home insurance policy, or need to update your policy details, then please call our Customer Service Line and speak to our friendly insurance advisers.

Claims helpline (24 hour): 01422 501 085
If you need to make a claim or enquire about an existing claim, just pick up the phone and call our Claims Helpline.

Emergency helpline (24 hour): 01422 501 086
If crisis strikes, just call our Emergency Helpline day or night, any day of the year. We'll arrange for one of our Emergency repairers to help sort things out.

Legal expenses (24 hour): 01206 616 007
(Administered by Arc Legal Assistance Ltd)

Renewals helpline: 01422 396 808

More reasons to choose us
Defaqto 2016 Logo
Caravan insurance with a 5 Star Rating
Number 1 on ReviewCentre
Number 1 for service and value
RSA Logo
Reassuringly good cover from a leading insurer
Award winning customer service
Award winning company
Norton Secure online quotes
Safe and secure online quotes
Trusted family business since 1984
Confidence in a trusted family business
claiments rate our service as good or exceptional
Claimants rate our service good or exceptional
Great value icon
Great value for money
Money back guarantee
Money back guarantee
NCC Logo
Member of the National Caravan Council
Heart Research Logo
Heart Research donation for every paperless policy
Plain English policy icon
Plain English policy and documents