We're here to help. So whatever the question, or problem, please feel free to contact us on one of the dedicated helpline numbers below.
If you have a question about your park home insurance policy, or need to update your policy details, then please call our Customer Service Line and speak to our friendly insurance advisers.
Lines are open 7 days a week:
8am - 8pm Weekdays
9am - 4pm Weekends and most Bank Holidays
If you need to make a claim or enquire about an existing claim, just pick up the phone and call our Claims Helpline.
If crisis strikes just call our Emergency Helpline day or night, any day of the year. We'll arrange for one of our Emergency repairers to race round and help sort things out.
If you'd like more information about our products and services, you can download our park home insurance brochure and related insurance documents on this page.
Click above to download details of the benefits and savings we offer park home owners as part of our park home insurance cover.
Click above for a summary of our park home insurance policy.
Click above for full policy details of the cover we provide for residential park homes and lodges, along with any exclusions.
Click above to download our Terms of Business Agreement.
To view historical versions or request a copy of these documents by post, please contact us.
The documents on this page are in PDF format, and as such, you need to have a PDF reader installed on your system in order to view them properly. If you donít have a PDF reader installed, then you can download Adobe Acrobat Reader for free on the Adobe website.
If your circumstances change then you need to let us know. You can do this using the form below (the changes will not take effect until we contact you to confirm).
Alternatively, you can call us on:
0800 14 88 400 free from landlines
01422 396 769 may be cheaper from mobiles
We are open 7 days a week:
& most Bank Holidays
We offer a range of ways to pay for your park home insurance policy.
Credit / Debit Card
Our renewals helpline number below can be used to pay your insurance premium, speak to an insurance adviser or update your details before renewal. If you don't have any changes to make to your policy an wish to pay by card, then you may choose to use our automated 24 hour payment option when calling.
Monthly Direct Debit
If you would prefer to spread the payment of your insurance over 12 monthly payments, rather than pay in one lump sum, then simply call us with your bank details. We use a company called Premium Credit Ltd to provide finance and a charge for credit will apply - written quotations are available on request. Credit is available subject to status. If you already pay your premium by Direct Debit, and are happy for cover to continue on the same basis, then you don't need to do anything, as the monthly Direct Debit collections will automatically continue. (A transaction fee of 8% will apply to your renewal premium and payments are collected by 12 equal monthly instalments).
Please forward your cheque made payable to "Leisuredays" to Leisuredays, New Road, Halifax, HX1 2JZ. Please ensure you print your full name and postcode on the reverse and that we receive your cheque before your policy expires.
8am - 8pm Weekdays
9am - 4pm Weekends
& most Bank Holidays
Automated payment line for card payments available 24 hours.
© 2013 Caravan Guard Ltd,
Tel: 0800 14 88 400.
Open 7 days a week, 8am to 8pm Monday to Friday, 9am to 4pm at Weekends and most Bank Holidays.
* Our club discount is available to members of various organisations and can only be claimed once per policy term. Caravan Guard Limited is authorised and regulated by the Financial Conduct Authority. Cover only available to UK residents (including Northern Ireland). Full details available on request. For your protection, calls may be recorded and may be monitored.