Park Home Insurance

Customer Zone

Helplines

Call our helplines

We're here to help. So whatever the question, or problem, please feel free to contact us on one of the dedicated helpline numbers below.

Customer Service Line:  01422 396 769

If you have a question about your park home insurance policy, or need to update your policy details, then please call our Customer Service Line and speak to our friendly insurance advisers.

Lines are open 7 days a week:
8am - 8pm Weekdays
9am - 4pm Weekends and most Bank Holidays

Claims Helpline (24 hour):  01422 50 10 85

If you need to make a claim, just pick up the phone and call our Claims Helpline.

Emergency Helpline (24 hour):  01932 352 752

If crisis strikes just call our Emergency Helpline day or night, any day of the year. We'll arrange for one of our Emergency repairers to race round and help sort things out.

Legal Helpline (24 hour):  01206 616007
(Administered by Arc Legal Assistance Ltd)
This number is for policy holders who have opted to take out our Legal Expenses cover option. Please refer to your policy schedule. If your policy was taken or renewed before 1st October 2013 please call LawShield UK Ltd on 01925 422 716

Renewals Helpline: 01422 39 68 08

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Policy Documents

If you'd like more information about our products and services, you can download our park home insurance brochure and related policy documents on our Insurance Documents page.

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Inform us of Changes

If your circumstances change then you need to let us know. You can do this using the form below (the changes will not take effect until we contact you to confirm).

Alternatively, you can call us on:
0800 14 88 400 free from landlines
01422 396 769 may be cheaper from mobiles

We are open 7 days a week:
8am-8pm weekdays
9am-4pm weekends
& most Bank Holidays

Name:

*

Email:

*

Telephone:

*

Postcode:

*

Details of changes:

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Renewals

We offer a range of ways to pay for your park home insurance policy.

Credit / Debit Card
Our renewals helpline number below can be used to pay your insurance premium, speak to an insurance adviser or update your details before renewal. If you don't have any changes to make to your policy an wish to pay by card, then you may choose to use our automated 24 hour payment option when calling.

Monthly Direct Debit
If you would prefer to spread the payment of your insurance over 12 monthly payments, rather than pay in one lump sum, then simply call us with your bank details. We use a company called Premium Credit Ltd to provide finance and a charge for credit will apply - written quotations are available on request. Credit is available subject to status. If you already pay your premium by Direct Debit, and are happy for cover to continue on the same basis, then you don't need to do anything, as the monthly Direct Debit collections will automatically continue. (A transaction fee of 8% will apply to your renewal premium and payments are collected by 12 equal monthly instalments).

Cheque
Please forward your cheque made payable to "Leisuredays" to Leisuredays, New Road, Halifax, HX1 2JZ. Please ensure you print your full name and postcode on the reverse and that we receive your cheque before your policy expires.

Renewals Helpline: 01422 39 68 08

8am - 8pm Weekdays
9am - 4pm Weekends
& most Bank Holidays

Automated payment line for card payments available 24 hours.

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Defaqto 5 Star Rated Caravan insurance with Caravan Guard

© 2014 Caravan Guard Ltd, New Road, Halifax, West Yorkshire, HX1 2JZ United Kingdom. Tel: 01422 396 769.

Caravan Guard Limited is authorised and regulated by the Financial Conduct Authority. Registered in England Number 4036555. Cover only available to UK residents (including Northern Ireland). Calls may be recorded.