Park Home Insurance

Customer Zone

Helplines

Call our helplines

We're here to help. So whatever the question, or problem, please feel free to contact us on one of the dedicated helpline numbers below.

Customer Service Line:  01422 396 769

If you have a question about your park home insurance policy, or need to update your policy details, then please call our Customer Service Line and speak to our friendly insurance advisers.

Lines are open 7 days a week:
8am - 8pm Weekdays
9am - 4pm Weekends and most Bank Holidays

Claims Helpline (24 hour):  01422 50 10 85

If you need to make a claim, just pick up the phone and call our Claims Helpline.

Emergency Helpline (24 hour):  01932 352 752

If crisis strikes just call our Emergency Helpline day or night, any day of the year. We'll arrange for one of our Emergency repairers to race round and help sort things out.

Legal Helpline (24 hour):  01206 616007
(Administered by Arc Legal Assistance Ltd)

Renewals Helpline: 01422 39 68 08

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Policy Documents

If you'd like more information about our products and services, you can download our park home insurance brochure and related policy documents on our Insurance Documents page.

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Inform us of Changes

If your circumstances change then you need to let us know. You can do this using the form below (the changes will not take effect until we contact you to confirm).

Alternatively, you can call us on:
0800 14 88 400 free from landlines
01422 396 769 may be cheaper from mobiles

We are open 7 days a week:
8am-8pm weekdays
9am-4pm weekends
& most Bank Holidays

Name:

*

Email:

*

Telephone:

*

Postcode:

*

Details of changes:

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Renewals

We offer a range of ways to pay for your park home insurance policy.

Credit / Debit Card
Our renewals helpline number below can be used to pay your insurance premium, speak to an insurance adviser or update your details before renewal. If you don't have any changes to make to your policy an wish to pay by card, then you may choose to use our automated 24 hour payment option when calling.

Monthly Direct Debit
If you would prefer to spread the payment of your park home insurance over 12 monthly payments, rather than pay in one lump sum, simply call us with your bank details.

We use a company called Premium Credit Ltd to provide finance for direct debits. Premium Credit’s financing solution is easy to manage online at www.mypremiumcredit.com.

My Premium Credit gives secure 24/7 access to your account. You’ll be able to keep tabs on your direct debit payments, sign your credit agreement, view correspondence, settle missing payments by card and make changes to your personal or banking details online.

If you already pay by Direct Debit and are happy for cover to continue on the same basis, your Direct Debit collections will automatically continue.

Please note a charge for credit applies, written quotations available. Credit availability is subject to status.

Cheque
Please forward your cheque made payable to "Leisuredays" to Leisuredays, New Road, Halifax, HX1 2JZ. Please ensure you print your full name and postcode on the reverse and that we receive your cheque before your policy expires.

Renewals Helpline: 01422 39 68 08

8am - 8pm Weekdays
9am - 4pm Weekends
& most Bank Holidays

Automated payment line for card payments available 24 hours.

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Why choose us?
  • 8am-8pm Weekdays
    9am-4pm Weekends
    & most Bank Holidays
  • Number 1 for service
    and value
  • Reassuringly good cover
    from a leading insurer
  • Award winning
    customer service
  • Confidence in a
    trusted family business
  • Great value for money
  • Money back guarantee
  • Member of the
    National Caravan Council
  • Heart Research donation
    with every paperless policy
  • Investor in people with
    high training standards
  • Plain English policy
    and documents
  • Direct Debit facility
    to spread the cost

© 2014 Caravan Guard Limited, registered in England Number 4036555 at New Road, Halifax, West Yorkshire, HX1 2JZ United Kingdom.
Tel: 01422 396 769. Email: info@caravanguard.co.uk.

Caravan Guard Limited is authorised and regulated by the Financial Conduct Authority. Registered in England Number 4036555. Cover only available to UK residents (including Northern Ireland). Calls may be recorded.