Insurance Advisers
Full time positions
Our contact centre is open 8am-8pm weekdays and 9am-4pm weekends, various shifts are available.
The role will comprise:
- Providing insurance quotations
- Amending and renewing policies for existing customers
- Answering customer queries
- Liaising with the claims department on claims queries
- Providing assistance on projects if requested
No previous experience necessary, full training given.
The successful applicant will have:
- Excellent communication skills, both verbal and written
- A friendly customer service focused personality
- Basic computer literacy
- The ability to work within an expanding team
- Drive to learn new skills and develop existing skills
- A flexible and professional approach to work
- GCSE Maths and English A - C grade (or equivalent) preferred but not essential, as experience or recognised qualifications such as NVQs will also be considered
What can we offer you?
- Up to £18,000 starting salary (depending on experience)
- Modern Halifax Town Centre offices
- Annual profit related bonus
- Up to 28 days holiday a year (increases with length of service)
- Private medical and pension (optional)

Other Vacancies
We are always looking for talented, educated, experienced, and passionate people to join our team, and are therefore always happy to hear from ambitious and committed people.
In specific the below skill set is always attractive to us:
Technical Skills/Qualifications:
- PC literate, with above average knowledge of MS office applications including Word, Excel and Access
- Reporting Skills - both oral and written
- Ability to analyse data, spot trends and make recommendations
- Good understanding of the UK’s Personal Lines Insurance
- CII Diploma qualified or working towards
- English and Maths GCSE (or equivalent) Grade C and above
Personal Attributes:
- Able to manage conflicting priorities and customer expectations
- Solutions orientated with a high level of enthusiasm and commitment
- Excellent verbal and written communication skills
- Self motivated and the ability to work on own initiative and as part of a team
- Customer focused
What we could offer you?
- Salary - negotiable (plus benefits)
- Annual profit and performance related bonus
- Pension
- Private medical, plus many more
To discuss possible forthcoming vacancies or how you could add value to our business then please contact our HR Manager (Kerrie Algar) on 01422 396711. Alternatively you can submit a speculative application form via the website.

Meet the team...
Don't take our word for it, here's what our Insurance Advisers have to say...
