Claims helplines


Touring caravan insurance claims helplines

Claims helpline (weekdays 9am-5pm)
01422 501 083
Please call this number to register a new claim or talk to us about an existing claim.

Did you know? If you don’t need emergency assistance you can report your claim online here.

Emergency assistance (24 hour)
01422 501 087
(within the UK)
0044 1422 501 088 (within Europe)
Please call this number for emergency recovery in the event of an accident or breakdown.

Legal helpline (24 hour)
01206 616 007

Administered by Arc Legal Assistance Ltd.
This number is for policyholders who have opted to take out our Legal Expenses cover option. Please refer to your policy schedule.

Motorhome insurance claims helplines

Claims helpline (revised opening hours below)
01422 501 084

Please call this number to register a new claim or talk to us about an existing claim.

Due to the ongoing Coronavirus pandemic, claims handlers are now working from home with revised opening hours of 9am-5pm weekdays and 9am-4pm Saturdays. These hours may be subject to change.

Breakdown assistance or accident recovery (24 hour)
01737 815 123
(within the UK)
0044 1737 815 123 (within Europe)
Please call this number for emergency recovery in the event of an accident or breakdown.

Windscreen claims (24 hour)
01422 501 092
(within the UK)
0044 1422 501 092 (within Europe)
Please call this number for emergency recovery in the event of an accident or breakdown.

Legal helpline (24 hour)
01206 616 007

Administered by Arc Legal Assistance Ltd.
This number is for policyholders who have opted to take out our Legal Expenses cover option. Please refer to your policy schedule.

Static caravan insurance claims helplines

Claims helpline (weekdays 9am-5pm)
01422 501 085
Please call this number to register a new claim or talk to us about an existing claim.

Did you know? If you don’t need emergency assistance you can report your static caravan claim online here.

Legal helpline (24 hour)
01206 616 007

Administered by Arc Legal Assistance Ltd.
This number is for policyholders who have opted to take out our Legal Expenses cover option. Please refer to your policy schedule.

Park home insurance claims helplines

Claims helpline (weekdays 9am-5pm)
01422 501 085

Please call this number to register a new claim or talk to us about an existing claim.

Emergency assistance (24 hour)
01422 501 086

Please call this number if crisis strikes and you need emergency assistance.

Legal expenses (24 hour)
01206 616 007

Administered by Arc Legal Assistance Ltd.

Gadget and leisure equipment claims helplines

Claims helpline (weekdays 8:30am-5:30pm)
01455 852 067
(within the UK)
0044 1455 852 067 (within Europe)
Please call this number to register a new claim or talk to us about an existing claim.

Home emergency insurance claims helplines

Claims helpline (24 hour)
0808 223 5348
(within the UK)
0044 808 223 5348 (within Europe)
Please call this number to register a new claim or talk to us about an existing claim.

More reasons to choose us
Rated Excellent by customrs
Rated Excellent by customers
Number 1 on ReviewCentre
Number one for service and value
RSA Logo
Reassuringly good cover from a leading insurer
Award winning customer service
Award winning company
Web Secure online quotes
Safe and secure online quotes
Trusted family business since 1984
Confidence in a trusted family business
Highly rated claims service
Highly rated claims service
Money back guarantee
Money back guarantee
NCC Logo
Member of the National Caravan Council
Heart Research Logo
Heart Research donation for every paperless policy
Plain English policy icon
Plain English policy and documents
Great value icon
Great value for money