2015 Auto-Trail Imala 720 motorhome review: altogether a bit more affordable

Published in Motorhome Reviews on   - 1 Comment

How would you rate this article?


  1. Steve says:

    As you said in your article, alot of motorhomers aspire to the Autotrail marque, we are one of them. We purchased our Autotrail 4 years ago & at first we were over the moon with the luxery & quality compared with our previous motorhome. Then this year a few things started to go wrong, “not a problem” I thought, I’ll replace them? Telephoned Autotrail, only to be told that the firm who manufactured the required part had ceased trading & there were no parts available! I don’t know of any other industry where this would be permitted. A 4 year old Motorhome that can’t be used due to the total lack of aftersales service, it is criminal. Luckily I managed to find an independent repair firm who managed to fabricate the parts required from scratch.
    My point is that a brand like Autotrail that I’d always regarded as the Rolls Royce of British Motorhomes should consider the fact that even Rolls Royces require replacemnet parts now & then. Consider your loyal customers Autotrail & create a parts department which would greatly enhance customer satisfaction!

Leave a Reply

Why choose us?
Number 1 on ReviewCentre
Number one for service and value
RSA Logo
Reassuringly good cover from a leading insurer
Award winning customer service
Award winning company
Web Secure online quotes
Safe and secure online quotes
Trusted family business since 1984
Confidence in a trusted family business
Highly rated claims service
Highly rated claims service
Money back guarantee
Money back guarantee
NCC Logo
Member of the National Caravan Council
Heart Research Logo
Heart Research donation for every paperless policy
Plain English policy icon
Plain English policy and documents
Great value icon
Great value for money