New and renewing Caravan Guard customers can enjoy enhanced UK breakdown cover as part of their fully comprehensive motorhome insurance policy.
Operated through leading breakdown assistance provider Inter Partner Assistance (IPA) which is fully owned by AXA Assistance, improved motorhome breakdown cover is now available with two new features: misfuelling cover and stuck in mud recovery.
The first feature means that customers who misfuel whilst in the UK can have their tank drained, flushed and replenished with the correct fuel. The second recovers motorhomes when stranded on campsites in mud.
Both features add to the our usual roadside assistance cover which comes with no weight or length restrictions and the option to extend cover for travel in up to 28 European countries.
We have worked in partnership with IPA and AXA Assistance for over 10 years.
The collaborative cover offers other great features such as alternative driver cover to see you and your passengers to your destination, and overnight accommodation or car hire. Check out the motorhome breakdown page for further details.
AXA Assistance’s average UK response time is just 47 minutes and with agents nationwide it’s able to fix 85% of cases at the roadside*.
If a customer’s motorhome can’t be repaired at the roadside, we ensure that it’s towed to the closest approved repairer.
Paul Moloney, Account Director at AXA Assistance said, “We are both proud and pleased to have supported Caravan Guard customers with a high standard of breakdown assistance. We are therefore committed to giving Caravan Guard customers peace of mind and ensuring their driving needs are met.”
One customer recently got in touch to tell us, “We would just like to thank you for a very efficient and helpful breakdown service yesterday. Breaking down is obviously very stressful so we appreciated the support and the prompt service.”
Visit the Caravan Guard motorhome breakdown page for the full list of cover benefits, or call 0800 14 88 400 8am-8pm weekdays and 9am-4pm weekends.
*Repairs between January and May 2014. 85% excludes extreme failures such as accidents, clutch/throttle cable faults, and tyre issues affecting more than one wheel and therefore no serviceable spare for the second tyre.
Note: All details correct at time of publication but may be subject to change.