Specialist leisure vehicle insurance provider, Caravan Guard, and the UK’s largest motorhome dealership, Brownhills, celebrate 15 years working together this month!
And to mark the special occasion they were joined by shared customer Nigel Strutt who has remained loyal to both businesses throughout that time
He cut a special anniversary cake alongside Caravan Guard’s Director of Relations, Neil Menzies, and Brownhills Business Manager, Craig Russell.
Established in 1972, Nottinghamshire-based Brownhills boasts the largest collection of motorhomes in the country. Its insurance partner, Caravan Guard, is renowned by customers for offering highly rated service and extensive insurance cover
The two formed a successful ‘introducer’ partnership in 2001 after merging their services to offer a ‘one stop shop’ experience that would make it easier for customers to find a motorhome and source insurance simultaneously.
Seasoned camper Nigel Strutt, from Derbyshire, was one of those early customers, when he chose to buy his first motorhome at Brownhills back in 2001. Brownhills then introduced Mr Strutt to Caravan Guard to insure his campervan and he has remained a loyal customer of the Halifax-based company. Mr Strutt has since gone on to buy another motorhome with Brownhills and continued to insure it with Caravan Guard.
“Because I’ve been happy with Caravan Guard I’ve not been drawn to other insurers,” said Mr Strutt. “They provide good cover and price and Caravan Guard staff are very helpful on the phone.”
He enjoyed being part of the 15 year celebrations, and helped to cut the anniversary cake. His campervan was also valeted and he was presented with gift vouchers to spend in the Brownhills accessory shop, which he loves to visit.
Jenny Colloff, Marketing Manager at Brownhills, said the long working partnership had enabled them to streamline their administration processes.
“The relationship between our two companies is excellent, strengthened by high levels of customer service. We believe no other motorhome insurance specialist comes close in terms of service, value for money and cover.”
Commenting on the milestone, Neil Menzies, said: “Partnerships don’t last this long without a huge degree of mutual trust and respect. Brownhills’ values of offering a great product at a competitive price and most importantly delivering first class service very much match those of Caravan Guard.”