We have seen a huge fall in claims for thefts in the first 9 months of this year, with 50% less incidents compared to 2009.
The decrease has been in both thefts of the motorhome itself, and where there has been a break-in to steal items inside. The fall in claims can, we believe, be attributed to the increasing number of motorhome owners fitting high-quality security devices such as alarm systems and satellite tracking devices.
Our Director, Chris Nettleton, says, “It’s great to see theft falling. We encourage our customers to invest in security – we offer up to 35% discount for various security devices including 30% off for tracking devices. We are also seeing a rise in motorhome owners improving the storage conditions for their motorhomes by fitting drive posts or locked gates at home or choosing high security storage sites.”
It’s not all good news though, during the same period we’ve seen accidental damage claims rise by 40%, this includes claims for accidental scrapes when parking, hitting low walls and reversing into bollards, to name but a few. We are very experienced at handling claims like these and as such can generally turn them around very quickly, it’s another reason why choosing a specialist insurer is important.
Chris explains “Accidental damage claims are by far the most costly types of claim in motorhome insurance. Accidents can happen to even the most experienced of drivers and it’s our job to get people back on the road as quickly as possible – almost 90% of our customers rate our overall claims service as exceptional or above average so we must be succeeding.”
We have also recently been named the UK’s number one broker for customer service at the UK Broker Awards 2010.
He continued, “We do however, reward owners with an insurance discount for fitting reversing cameras or sensors which may just help to avoid a few minor bumps.”
Visit our motorhome insurance discounts page for more information about the discounts we offer security conscious motorhome owners.