Customers reveal what they love about touring and why they choose to insure with Caravan Guard in two new videos launched this year.
Freedom with family and friends and the great outdoors were the top reasons why people hit the road in their caravan or motorhome.
And fantastic customer service, price, great levels of cover, and a good claims experience, were why Caravan Guard were their insurance specialist of choice.
New for 2016, the two short lifestyle videos, feature a range of caravan and motorhome owners talking about why they trust us to insure their freedom.
Set in Settle in the beautiful Yorkshire Dales, at Knight Stainforth Hall Caravan and Camping park and Langcliffe Park, the videos prove that caravan and motorhome owners really don’t have to take our word for it when we say we offer great cover, value and service.
In their own words, six sets of Yorkshire-based customers share their love of the great outdoors but also why they have chosen Caravan Guard to insure their caravans, coachbuilt motorhome, campervan and American RV.
Caravan Guard is the number one rated caravan or motorhome insurance provider on independent review website, Review Centre.
A third video, filmed in our Halifax offices, also features our friendly call centre staff and our great team of positive people and fantastic working environment.
Caravan Guard’s Managing Director, Ryan Wilby, said: “The glowing praise our customers came forward with is testament to our team and demonstrates that we really do put customers at the heart of everything we do,” said Ryan. “We hope any caravan and motorhome owners who haven’t yet tried the Caravan Guard experience will see this warmth of feeling from our existing customers and give us a try when their insurance renewal falls due.”
In the motorhome video, campervan owner Brett Cooper, of Huddersfield, was pleased with the great customer service and attention to detail he received.
“They explained things I didn’t understand and talked me through it all…making sure everything I needed was covered…it was that easy,” he says.
Margaret and Mike Drury, of Skipton, were filmed on their electric bikes and were keen to tell people about the excellent recovery service they received when their motorhome broke down.
“I would say they’re an exceedingly good company,” said Mrs Drury. “I like the fact I can speak to someone more or less straightaway. I would recommend them to anybody.”
In the caravanning film, Bradford based Mr and Mrs Doyle, share their love of being in the countryside and talked about how superb Caravan Guard was when they had a claim.
“It was almost like personal attention to detail,” added Mr Doyle.
Garth Walker, of Halifax, talks about Caravan Guard’s excellent reputation and that our touring caravan insurance product is 5-star rated by Defaqto.
“Because I’ve got a young family, it’s given me peace of mind,” he added.
To read more about our highly regarded insurance policies visit www.caravanguard.co.uk/touring-caravan-insurance and www.caravanguard.co.uk/motorhome-insurance.