Common caravan insurance claims

Published in Caravan Guard News, Caravanning Top Tips, Infographic on   - 7 Comments

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  1. Paul John Russell says:

    I have found that my caravan has drooped on one side and the chassis or axle has broke. My insurance (Aviva) say it is wear and tear and not covered by them but I recently had it serviced and there was no problem. Would it not be covered by accidental damaged as an unforseen avent? I have read you can claim for this. What should I do?

    • Hi Paul, to claim from Caravan Guard’s insurance policy, there must be an insured event. Unforeseen damage is not covered by our policy and the cover also excludes wear and tear.
      You could ask your local repairer if they’re willing to inspect the caravan and provide a cause of damage report however, we recommend liaising with your insurer about the next steps if you’re unhappy with their decision.
      Hope this helps? Liz

  2. Paul Clarkw says:

    With regard to the section relating to having the caravan serviced, we did. At the next service we found a shock absorber placed inside the van. When queried were told it was found swinging on one fixing and anyway, most caravans don’t have shock absorbers. I’m not going into the verbal exchange, but even having annual services with The Main Dealer means nothing

  3. andrew jackson says:

    I also think that having your wheels balanced is vital , caravan manufactures do not balance wheels i can not understand why ?.When a wheel is not balanced the vibration goes into the caravan shacking everything loose and also not doing a lot of good to the bearings and chassis also this vibration can loosen wheel nuts , for the sake of a price of balancing the wheels ,you have peace of mind, after all you have your car wheels balanced. You may not think because the caravan only has the max speed of 60mph it will not be effected, but it does.

  4. Mike pocknell says:

    I experienced only last week on the M1, violent jack-knifing whilst avoiding a car turning into my lane while I was overtaking an h g v. The car concerned was turning into my lane, I assume not realising I was entering the same lane. I had to swerve to miss her and brake to miss the hgv. I could feel my Volvo being lifted.
    I am very grateful for Alko anti-sway system. Thank you Bailey.

    • Liz @ Caravan Guard says:

      Sounds like a very lucky escape Mike. Good to hear your safety system worked well and kept you out of harm’s way.

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